1win KYC & AML Policy

1win operates under a licensed framework that requires strict adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) standards, consistent with Canadian regulatory requirements. These measures are designed to verify the identity of each account holder, protect user safety, and prevent the platform from being used for financial crime or illicit activity. All users registered on 1win are subject to these obligations as a condition of continued access to the platform.

The Purpose Behind Identity Verification and AML Compliance

1win applies KYC and AML procedures to confirm user identity, prevent fraud, and uphold the integrity of every transaction processed on the platform. These controls serve as the foundation for a secure, transparent, and fair environment for all registered users.

This framework provides the following guarantees:

  • Fair play and equal conditions for all users on the platform;
  • User safety through verified account ownership and access control;
  • Full transparency in how accounts, funds, and personal data are managed;
  • Ongoing regulatory compliance in accordance with applicable Canadian laws and licensing conditions.

KYC Requirements and Document Submission

Every new user must complete an identity check before accessing certain platform features, including withdrawals and high-value transactions. The following categories of documentation may be requested during the ID verification process:

  • Government-issued photo identification (such as a passport, driver’s licence, or national identity card);
  • Proof of residential address (such as a recent utility bill, bank statement, or government correspondence dated within the last three months);
  • Confirmation of payment method ownership (such as a screenshot or statement confirming that the payment instrument used belongs to the registered account holder).

AML Measures and Transaction Monitoring Controls

1win maintains a set of security measures designed to detect, prevent, and report money laundering, terrorism financing, and other forms of financial misconduct. The following controls are applied continuously across all user accounts and transactions:

  • Ongoing transaction monitoring to identify irregular or high-risk patterns;
  • Automated detection rules that flag activity inconsistent with a user’s typical behaviour;
  • Enhanced due diligence applied to accounts associated with elevated risk indicators;
  • Review and investigation of large or unusual fund transfers that fall outside expected parameters;
  • Risk scoring applied to accounts based on activity history, deposit volume, and behavioural signals;
  • Screening of users against international sanctions lists and politically exposed persons (PEP) databases;
  • Reporting of suspicious activity to competent authorities in accordance with applicable reporting obligations.

Prohibited Activities Under Platform Security Standards

Certain actions are strictly prohibited on 1win in order to support the integrity of KYC and AML compliance across all accounts. The following conduct is not permitted under any circumstances:

  • Operating multiple accounts under the same or different identities (multi-accounting);
  • Submitting forged, altered, or stolen documents during the ID verification or document submission process;
  • Attempting to use the platform to launder funds or obscure the origin of money;
  • Manipulating platform systems, bonuses, or transactions to gain an unlawful advantage;
  • Sharing, transferring, or selling account access to any third party;
  • Using payment instruments not owned or controlled by the registered account holder;
  • Providing false or misleading personal data at any stage of registration or verification.

Consequences of Non-Compliance with KYC and AML Obligations

Any user found to be in breach of KYC or AML requirements will be subject to immediate enforcement measures. Depending on the nature and severity of the violation, consequences may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting of the account and related information to competent authorities where applicable.

User Responsibilities in the Verification Process

Each account holder is responsible for ensuring that all personal data provided to 1win is accurate, complete, and kept up to date at all times. Users are required to complete the ID verification process in a timely manner and to respond promptly to any requests for additional documentation from the platform’s compliance team. All payment methods linked to an account must be owned and controlled exclusively by the registered account holder, with no use of third-party instruments permitted. In the event that a user becomes aware of suspicious activity on their account or suspects a security breach, the matter must be reported to the platform without delay. Failure to fulfil these responsibilities may result in restrictions being applied to the account until compliance is confirmed.

Fair Play, Transparency, and Shared Accountability

1win is committed to maintaining a platform environment built on fair play, transparency, and the protection of every user’s interests in accordance with applicable regulatory requirements. The following principles govern how the platform upholds these standards:

  • Full compliance with KYC and AML standards as required by the applicable licensing authority;
  • Confidentiality and protection of personal data in accordance with applicable privacy legislation;
  • Continuous monitoring for suspicious activity to safeguard the integrity of all platform transactions;
  • Prevention of manipulation, unfair conduct, and any behaviour that compromises equal conditions for all users;
  • Access to user support on matters related to account protection, verification, and platform security;
  • Shared responsibility between the platform and its users in maintaining a safe and compliant environment;
  • Application of equal standards and obligations to all registered users regardless of account status or activity level.

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