About 1win Company

1. 1win positions itself as a dependable platform for Canadians interested in both sports wagering and online casino gaming. The platform covers a broad range of sporting events from major North American leagues to international competitions, giving bettors consistent access to diverse markets and competitive odds.

Security and Account Protection

User security is treated as a core operational priority. The platform applies SSL encryption across all transactions and account activity, protecting personal data and financial details at every stage. Two-factor authentication is available to add an additional layer of account protection, and all payment processing follows industry-standard security protocols.

Mobile Access on Android and iOS

Dedicated apps for Android and iOS are available for download directly from the 1win website. The apps replicate the full functionality of the desktop platform, covering sports betting, live betting, casino games, deposits, withdrawals, and customer support access. Performance is optimised for mobile screens with minimal load times across both operating systems.

1win was founded in 2016, originally operating under the name MFI Investments Limited. The company is incorporated in Cyprus and holds a gaming licence issued by the Curaçao Gaming Authority under licence number 8048/JAZ. The platform was developed under the direction of Sergey Karshkov, who is identified as the founder and key figure behind the brand’s growth and operational direction.

Over the years, 1win has expanded from a regional operator to a platform active in numerous markets across Eastern Europe, South Asia, Latin America, and more recently, Canada. The brand’s current market position reflects sustained investment in product development, platform infrastructure, and localised user experience.

1win’s promotion strategy relies heavily on sports sponsorships, affiliate partnerships, and ambassador programmes with high-profile figures in sports and entertainment. These investments in brand visibility have contributed to the platform’s recognition in competitive iGaming markets.

1win has established partnerships and ambassador relationships with prominent figures in professional sports and entertainment, reinforcing the platform’s credibility and visibility across key markets.

• Hardik Pandya — Indian cricket all-rounder and 1win brand ambassador, widely recognised across South Asian and global cricket audiences;
• Influencer and content creator partnerships — 1win collaborates with digital content creators across social media platforms to reach younger and digitally active audiences;
• Sports sponsorships — the brand has sponsored events and clubs in football, MMA, and cricket at both national and international levels, strengthening its association with competitive sports betting.

1win offers Canadian bettors access to over 40 sports disciplines, covering both pre-match and live betting markets with a wide selection of event types and wager formats. The sportsbook is structured to serve casual bettors and more experienced players equally, with competitive odds across all major and secondary categories.

Popular sports available on 1win in Canada:

• Ice Hockey (NHL and international tournaments);
• Football (CFL, NFL, and major international leagues);
• Soccer (MLS, UEFA Champions League, FIFA World Cup qualifiers);
• Basketball (NBA and EuroLeague);
• Tennis (ATP, WTA, and Grand Slam events);
• Mixed Martial Arts (UFC and Bellator);
• Baseball (MLB);
• Volleyball (national and international competitions);
• Esports (CS2, Dota 2, League of Legends);
• Boxing (major title bouts and undercard events).

1win’s casino section features over 16,000 titles sourced from a wide network of established software providers, covering all major game categories available to Canadian players. The library is regularly updated with new releases and includes titles from providers such as Pragmatic Play, Evolution Gaming, and NetEnt.

Popular casino game types available in Canada:

• Video slots (classic, Megaways, and cluster pays formats);
• Live dealer games (blackjack, roulette, baccarat with live croupiers);
• Table games (blackjack, roulette, baccarat, poker variants);
• Crash games (Aviator, JetX, and similar titles);
• Virtual sports betting;
• Video poker;
• Keno;
• Scratch cards;
• Fishing games;
• Progressive jackpot slots.

1win operates under a Curaçao gaming licence, which is a recognised international regulatory framework applied by numerous online gambling platforms serving Canadian players. Under Canadian federal law, offshore licensed operators are not prohibited from accepting players in provinces without exclusive gaming monopolies, making the platform accessible to adult residents across most of Canada.

Licence and Regulatory Oversight

The platform’s Curaçao licence requires operators to meet standards related to fair gaming, player fund protection, and anti-money laundering compliance. The licence number is publicly available on the platform and can be verified through the Curaçao e-Gaming authority.

Privacy and Data Protection

1win maintains a documented privacy policy covering how player data is collected, stored, and processed. Personal and financial information is handled under encryption protocols and is not shared with third parties outside of defined regulatory or operational requirements.

Responsible Gambling Commitments

The platform includes responsible gambling tools accessible directly from the account dashboard. Available options include deposit limits, session time controls, and self-exclusion requests. Players in Canada seeking support for gambling-related concerns can also contact national resources such as the Responsible Gambling Council (RGC).

1win provides 24/7 customer support to Canadian users through multiple direct channels, ensuring that account, payment, and technical inquiries are addressed at any hour. Response times and service quality are maintained across all available methods.

Available contact methods for players in Canada:

• Live Chat — available directly on the 1win website and within the mobile app, providing immediate responses around the clock;
• Email Support — players can submit detailed inquiries or documentation requests to the official support address listed on the platform;
• Telegram — 1win maintains an official Telegram channel and support contact for real-time messaging assistance;
• Help Centre / FAQ — a comprehensive self-service knowledge base is accessible on the website, covering account setup, bonuses, payments, and technical issues.