1win Terms and Conditions in Canada

By completing registration and using 1win, you enter into a binding legal agreement that governs your access to betting, casino games, bonuses, and all related services in Canada. You confirm that you meet local eligibility requirements, that you use the website and app for lawful purposes only, and that you understand your rights and responsibilities under these terms. The platform may modify, suspend, or update any part of the services, odds, bonuses, or rules at any time, subject to applicable Canadian laws. All content, software, and data on the platform are protected, and liability for losses is limited as permitted by law.

• You must be at least 19 years old, or older if required in your province or territory, and legally allowed to take part in gambling and betting in Canada;
• You agree that registration details, including your name, age, address, and contact information, are accurate, complete, and kept up to date;
• You may hold only one personal account; accounts on behalf of third parties, groups, or as part of any pooled betting arrangement are not allowed;
• You agree to use the platform only for private entertainment, not for professional betting, arbitrage schemes, or any commercial purpose;
• The platform may change odds, rules for bets, promotions, or bonuses, suspend services, or close markets to meet legal, regulatory, or risk-management requirements;
• Intellectual property rights in all platform content, including logos, text, odds displays, data, and software, remain the property of the operator or its licensors and may not be copied or reused without permission;
• You are responsible for keeping your login details secure and for all activity carried out using your account, unless local law provides otherwise;
• The platform may restrict, suspend, or close your account if there is suspected breach of these terms, fraud, bonus abuse, collusion, or other prohibited conduct;
• To the fullest extent permitted by Canadian law, the operator is not liable for indirect, incidental, or consequential losses arising from use of the services, lost bets, outages, or errors in event information or odds;
• These terms are governed by the laws specified in the legal notice on the website, subject to any mandatory consumer protection rights that apply to you in Canada.

Betting services on the platform are offered only to users who have successfully completed registration, verified their identity where required, and are legally allowed to place bets in their Canadian province or territory. Bets are accepted according to the rules in effect at the time the bet is placed, including any limits on stake size, payouts, and types of event or market that may be available. Your win or loss is calculated based on the final result of the relevant event, as determined by the official governing body or results source, and by reference to the odds shown at the moment your bet is confirmed. The platform may reject or cancel bets in cases of error, technical failure, regulatory issues, or suspected misuse of the services.

• Only registered users who are logged in to their account and meet age and legal eligibility criteria may place a bet;
• A bet is considered accepted once it appears in your betting history as “placed” or similar status and is assigned an identification number;
• Odds are subject to change at any time before acceptance; once your bet is accepted, the odds for that bet do not change, except where rules on palpable errors apply;
• The platform may set minimum and maximum stake limits for individual bets, events, markets, or accounts, and may adjust these limits based on risk and regulatory considerations;
• Settlement of bets is based on official results at the time the event is completed or otherwise officially declared, applying the specific sport or game rules published on the site;
• If an event is postponed, cancelled, or abandoned, bets may be voided or settled according to the specific rules for that type of event, which you should read before placing a stake;
• Any obvious error in odds, event listing, market description, or settlement may result in correction or cancellation of affected bets, and in recalculation of returns based on the corrected information;
• The platform may impose restrictions on certain bets, including limits on combinations, markets available, or the use of bonuses when placing wagers;
• Use of third-party software, automated betting systems, or collusive strategies to gain unfair advantage is prohibited and may lead to account closure and voiding of bets;
• In case of dispute regarding bet acceptance, settlement, or event result, the records of the platform, along with official statistics and results sources, will be used to determine the final outcome, subject to your legal rights in Canada.

Financial transactions on the platform, including deposits, withdrawals, and bonus credits, are subject to payment rules that follow Canadian legal and regulatory requirements, as well as the rules of payment providers. You may only use payment methods that are registered in your own name and that are allowed in your province or territory. Deposits are intended to fund betting and gaming activity, not to facilitate third-party transfers or currency exchange. Withdrawals may be subject to identity checks, payment method verification, and limits designed to support compliance, responsible gambling, and security.

• You may deposit funds using payment methods listed in your account cashier area, such as bank cards, e-wallets, online payment solutions, or other methods made available in Canada;
• Minimum and maximum limits apply to deposits and withdrawals; these may vary by method, by user profile, and due to legal or provider restrictions;
• Funds should be used for bets and gaming; frequent deposits and withdrawals without betting activity may trigger a review and could lead to delays or refusal of transactions;
• The platform may require identity, address, and payment method verification (KYC) before processing withdrawals or in response to transaction patterns that raise compliance concerns;
• Withdrawals are usually processed within timeframes indicated in the cashier area, although actual receipt of funds depends on the processing times of banks and payment providers;
• The operator may charge fees for certain transactions where stated in the cashier, while some providers may also impose their own fees or currency conversion costs;
• You may be required to withdraw funds using the same method that was used to deposit, or a priority method, to comply with anti-money laundering and fraud prevention rules;
• Bonuses, free bets, or promotional credits are subject to specific wagering and withdrawal conditions; failure to meet these conditions may result in removal of bonus funds and related winnings;
• The operator may cancel or reverse deposits or withdrawals if payments fail, are charged back, or are linked to fraud, misuse of bonuses, or other prohibited conduct;
• Where law or regulation requires, funds may be frozen, reported to relevant authorities, or confiscated in connection with suspected illegal activity or breach of these terms, subject to your legal rights in Canada.

Responsible gaming is an essential part of using the platform for bets and games in Canada, and you are encouraged to treat all betting activity as entertainment rather than a way to earn income. You should only gamble using funds you can afford to lose, set personal limits, and monitor how much time and money you spend on each event and game. The platform may offer tools that help you control your activity, such as deposit limits, loss limits, wager limits, session reminders, time-outs, and longer-term self-exclusion options. You may be asked to review your betting behaviour and adjust your use of the services if there are signs of harm or overuse. In some cases, the operator may limit or suspend your account to support responsible gambling and comply with Canadian expectations regarding player safety. Information, self-assessment questionnaires, and links to independent support organizations may be provided so that you can read about risks and seek help if needed. If you believe that your gambling is no longer under control, you should stop using the platform and contact specialized support services.

• ConnexOntario (for Ontario residents seeking support regarding gambling, mental health, and addictions);
• Alberta Health Services – Addiction and Mental Health (gambling help resources for Alberta);
• British Columbia Gambling Support Line (support for BC residents experiencing gambling-related issues);
• Gambling Help Line of Quebec (services in French and English for individuals in Quebec);
• Canada-wide resources listed by the Canadian Centre on Substance Use and Addiction (CCSA).

The operator maintains anti-money laundering (AML) and counter-terrorist financing measures designed to protect the integrity of betting and gaming services in Canada and to comply with applicable laws and regulatory standards. You agree that your account will not be used for any unlawful activity, including money laundering, terrorist financing, fraud, or handling the proceeds of crime. Identity verification (KYC) procedures may be applied before registration is completed, before large or repeated deposits or withdrawals, or at any time your activity raises compliance concerns. Transactions are monitored for unusual patterns, such as rapid deposits and withdrawals, use of multiple payment methods, or behaviour inconsistent with normal betting activity, and additional information may be requested from you where necessary. The operator may share information about suspicious transactions or activity with financial institutions, payment providers, and competent authorities, in line with legal reporting obligations and privacy requirements. If AML rules are breached or strongly suspected to be breached, your account may be restricted, transactions may be delayed or declined, funds may be frozen, and your account may be permanently closed, subject to applicable Canadian law and your legal rights.

Your privacy is treated as a core part of the legal relationship between you and the operator, and the handling of your personal data follows applicable Canadian privacy laws and any other relevant data protection standards. During registration and use of your account, the platform may collect information such as your name, contact details, date of birth, address, device identifiers, geolocation data where permitted, payment information, betting history, and records of your interactions with customer support. This information is used to deliver services, administer bets, manage your account, provide bonuses and promotions where allowed, verify your identity, support responsible gaming, detect fraud, and comply with AML and other regulatory obligations. Data may also be used for analytics, risk management, and service improvement, applying safeguards so that personal information is not used in a way that conflicts with your reasonable expectations or legal rights. Your data may be shared with service providers, payment partners, and regulators or law enforcement authorities where required or allowed by law, under appropriate contractual and security protections. Technical and organizational measures are applied to keep your personal information secure against loss, misuse, or unauthorised access, and access to your data is limited to persons who need it for legitimate purposes. You may have rights under Canadian law to access your personal information, request corrections, withdraw certain consents, object to specified types of processing, or request deletion where legal retention duties do not prevent it. Information about how to exercise these rights, how long your data is stored, and how complaints can be raised with privacy regulators is provided in the detailed privacy policy section of the website or app.

Technical and organizational safeguards are in place to protect your account, your bets, and your personal information when you use the services in Canada. The operator aims to keep transactions, event information, and account access secure, while reminding you that you also share responsibility for maintaining security by protecting your login details and devices.

• Use of encryption technologies to protect data transmitted between your device and the platform, including login details, payment information, and bet confirmations;
• Storage of sensitive data on secure servers protected by firewalls, access controls, and regular security reviews;
• Optional or mandatory two-factor authentication (2FA) to provide an additional layer of protection for account access where available;
• Continuous monitoring of system activity to detect unusual account access, suspicious betting patterns, and potential fraud;
• Regular updates to software, security protocols, and internal procedures to address new threats and comply with evolving Canadian and international security standards.