1win KYC and AML Policy in Canada

KYC and AML procedures at 1win are applied to verify each account holder, support secure document submission, prevent fraud, and address financial crime risk in line with Canadian regulatory requirements.

These measures are designed to support:

• Fair play in gaming and betting activities;
• User safety and account protection against unauthorised use;
• Transparency in how funds are deposited, wagered, and withdraw;
• Compliance with applicable anti-money laundering and counter-terrorist financing rules;
• Responsible gaming practices supported by accurate personal data.

Every new user is required to complete an identity check so that the account holder can be reliably identified and assessed under AML and CTF obligations. Verification may be requested again if information changes, if security measures are triggered, or if risk indicators are detected.

During KYC and document submission, the platform may request one or more of the following categories of documents:

• Government-issued photo identification (such as a passport, driver’s licence, or national identity card);
• Proof of residential address (such as a utility bill, bank or credit card statement, tax notice, or government correspondence);
• Evidence of ownership of payment methods used on the account (such as a card statement, banking confirmation, or e-wallet ownership proof);
• Additional documents needed to confirm personal data in higher-risk cases (such as source of funds or source of wealth information).

AML controls are implemented at 1win to prevent the platform from being used for money laundering, terrorist financing, or other illegal activity. These security measures support early detection of suspicious activity and help to meet reporting obligations under Canadian law.

Key AML and transaction monitoring measures include:

• Ongoing review of deposits, wagers, and withdrawals to detect unusual patterns of activity;
• Automated rules that identify transactions or behaviours that may present a higher risk of financial crime;
• Enhanced due diligence for higher-risk users, accounts, products, or events, including more detailed ID verification and document checks;
• Manual review of large, complex, or unusual transfers that are inconsistent with the user’s profile or stated purpose;
• Risk scoring of accounts to apply proportionate monitoring and additional safeguards where needed;
• Screening of users against applicable sanctions lists and politically exposed person (PEP) databases;
• Filing of mandatory reports or disclosures to competent authorities when regulatory requirements and reporting obligations apply.

Certain behaviours are prohibited to protect user safety, ensure fair play, and maintain effective AML and KYC controls under the terms and conditions. Violation of these rules may indicate fraud, attempted money laundering, or other misuse of the platform.

Prohibited activities include:

• Creating or using multiple accounts by the same individual in order to bypass limits, verification, or security measures;
• Submitting forged, altered, or stolen documents during identity check or document submission;
• Attempting to disguise the origin of funds or using the platform to move money without genuine gaming or betting activity;
• Manipulating systems, software, or odds to obtain an unfair advantage or interfere with normal operations;
• Sharing, selling, or otherwise allowing third parties to access or control a personal gaming account;
• Using payment instruments or financial accounts that do not belong to the verified account holder;
• Misrepresenting personal data, identity, or status, including impersonating another person or providing false information.

Breach of this AML and KYC policy, refusal to complete ID verification, or involvement in suspicious activity may lead to enforcement action.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder at 1win is responsible for providing accurate, complete, and up-to-date personal data throughout the life of the account in line with the privacy policy. Users must complete KYC and ID verification steps in a timely manner and ensure that document submission is genuine and legible. Additional information or documents may be requested at any time to satisfy AML security measures, and users are expected to respond promptly and cooperate fully. Only payment methods owned and controlled by the verified account holder may be used for deposits or withdrawals. Any suspected fraud, unauthorised access, or other suspicious activity on an account should be reported to customer support as soon as possible to support account protection and responsible gaming.

The 1win platform is committed to fair play and transparency so that users in Canada can participate in gaming and betting in a controlled and secure environment. KYC and AML procedures form part of broader responsible gaming and account protection practices.

Core principles include:

• Adherence to applicable KYC, AML, and CTF regulatory requirements;
• Confidentiality and protection of personal data collected during registration, identity check, and ongoing monitoring;
• Continuous observation of transactions and behaviour for signs of suspicious activity or misuse;
• Prevention of manipulation, collusion, and unfair behaviour that could harm other users or impact fair play;
• Providing support to users on safety, verification, and responsible gaming matters;
• Shared responsibility, where both the platform and users contribute to a safe and compliant environment;
• Equal treatment and consistent application of rules and security measures for all users.